Aug 25, 2011

How to Configure Cisco Unified Mobility in CallManager 6 , 7?


Cisco Unified Mobility helps meet the changing needs of following:
  • To trace moving people
  • Call forwarding to other network; call must should go out of GW; unified mobility cannot be within IP Network.
  • Can only be forwarded to one phone number.
  • If call not attended on other network, it can come back to IP network.
  • Can be attended on IP Phone + other network phone at same time.
  • Unified Mobility is the topic of centralized topology.
    CUCM Configuration:

    Step 1: (Create two "Mobility" soft keys on ON HOOK & CONNECTED mode)
    -          Device -> device settings -> softkey template -> add new -> copy any default key template -> rename -> modify -> Configure Softkey Layout [drop down-right top corner] -> Go
    -          On Hook Mode -> Mobility -> Connected Mode -> Mobility -> save

    Step 2: (Create User)
    -          Cisco Unified CM Administration  -> User Management -> End User -> Add New ->
    -          User = "ki123", password, PIN, last name etc
    -          Mobility Information -> Check Enable Mobility -> Save 
     Step 3: (Call Soft key on Phone)

    -          Device -> Go inside phone -> softkey template -> select newly created key "Mobility"-> save -> reset phone.

    Step 4:
    -          Device -> Device Settings -> Remote destination profile -> Add New -> Enter Name "Remote_Destination" -> User ID Select (who needs unified mobility) -> Device Pool select (optional) -> new window will appear -> Add DN (DN on which mobility will be associated) -> Add New DN -> Save
    Step 5:
    -          Device -> Remote Destination -> Add New -> "Remote_Destination_Info"
    -          Destination number = 09118890043
    -          Remote Destination Profile -> Select "Remote_Destination"
    -          Check Mobile Phone
    -          Save -> A new window will appear
    -          Association Information -> Line Association -> Check the box -> Save
    Step 6:
    -          Call Routing -> Route/Hunt -> Route Pattern -> Add New
    -          Route Pattern 0911889004
    -          Gateway/Route List -> Select GW -> Save

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